General Manager

General Manager

Report to: Owners & Executives

Oversee: Shift managers, team leaders and crew members.

Schedule: Dependent on busy sales hours for that location, coverage for other managers and store needs. Typically evening/weekends required. Required minimum of 40-45 hours

Pay: Dependent on experience & store location. Range of $22-$28  

The Store Manager is expected to become the "face" of the restaurant, and the public must come to know the Store Manager as the personality of the restaurant. Professionalism is a key attribute of the General Manager. This position requires a balance of leadership, empathy, and grit. Our managers lead our team of amazing employees to be the best they can be, demand nothing less than the most amazing customer service for our guests, and ensure that every pizza that goes out is top quality – all while maintaining a safe, positive, and fun environment. Nothing less is acceptable. This position will also require you to know as much about making pizza as you do about being a leader. All managers are required to be proficient in all job positions. 

In addition to leading our staff, the General Manager will oversee all aspects of the operation. Much like a captain of a ship is responsible for the actions of the crew, so will the General Manager be responsible for the actions of the crew of our pizzeria. Tasks and duties will include training, evaluating, coaching, and disciplining. Administrative duties will consist of hiring, daily paperwork, portion control, inventory, and marketing of new menu items. 

General Manager Minimum Job Requirements 

At a minimum, all Store Managers must meet the following requirements: 

• Minimum 3 years restaurant experience, preferably in a manager role
• Be physically able to walk four to five miles (or more) daily, be on feet for extended times
• Be at least 21 years old
• Can lift 50 lbs. from the ground and over their head repeatedly 
• Work in a hot, humid environment and be exposed to adverse weather elements such as rain, sleet, snow, and extremely low and high temperatures
• Normal daily duties will require you to stoop, bend, reach, crouch, sit, walk, and pull
• Certified Food Safety Member
• Have a clean driving record with three years licensed driving experience that includes no more than
  • One moving violation per year over the last three years 
  • One at-fault accident in the last three years 
  • No major violations such as DUI, Reckless Operation, Leaving the Scene of an Accident or similar